Vieworks ("Vieworks", "we" or "us") provides software that helps online businesses (our "Customers") run video marketing campaigns that reward users for watching who are promoted to customers ("Campaign Users").
What Information We Collect and How We Use It
We may collect the following types of information about you on our Website and software
Customers and Visitors of our Site
We may collect your personal data in a variety of ways, including, but not limited to when you visit our Site, register on the Site, subscribe to our newsletter, fill out a form, or in connection with other activities, services, features or resources we make available.
Registration and Contact Information: As appropriate and depending on the Services you would like to use, Customers and Visitors may be asked to provide us with full name, username, email, address, credit card, phone number or billing information.
Payment Information: When you purchase the Services, we will also collect transaction information, which may include your credit card information, billing and mailing address, and other payment-related information.
Third-Party Platforms. We may collect information when you interact with our advertisements and other content on third-party sites or platforms, such as social networking sites. This may include information such as Facebook Likes, profile information gathered from social networking sites during signup or the fact that you viewed or interacted with our content.
Vieworks Campaign Users
Vieworks is a consent-based video marketing platform, this means that in order for us to process data on behalf of users they must provide it via explicit consent first. This might be as simple as filling out a form or something more complex like connecting Facebook to their Vieworks account.
Name, Email & Form Fields: By default, each Campaign may collect basic login information from users that includes their full name and email address. By entering campaigns you are accepting that campaign owners will have access to the information you provide.
Some Campaigns may also require additional Custom Fields which include Date of Birth (for Age Verification) and other identifiable fields that the user can choose to fill out.
Social Logins: Vieworks also allows Campaign Users to connect social accounts to your profile. Companies that have social logins enabled on their Campaigns will be able to see basic information related to accounts that you connect. This includes but is not limited to your name, email address, social profile URL's and associated profile photos.
Vieworks will never use or post to these accounts without your permission and will always require your interaction with the widget to execute any specific actions
Vieworks will only ever use information that you have made public or specifically allowed us to access when you accept permissions
Vieworks does not know or store any passwords associated with your social accounts
If you wish to remove the link between Vieworks and any social network, you can remove the Vieworks app inside that specific social network.
Vieworks software provides your opt-in personal information to the Companies that run Campaigns. This means that all the data you fill in is exposed to Companies in which you actively participate in their Campaign.
How We Use Collected Information
Vieworks may collect and use User's personal information for the following purposes:
Vieworks Website Users
To administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
To write or display content such as case studies or customer testimonials on our Site;
To improve Vieworks to ensure that content is presented in the most effective manner for you and for your Device;
To allow you to participate in interactive features of our service when you choose to do so;
To send periodic emails: We may use the email address to send User information and updates pertaining to their subscription. It may also be used to respond to their inquiries, questions, and/or other requests.
Vieworks Campaign Users
Vieworks does not own or use any identifiable data provided by Campaign Users for any reason other than to:
Provide your data to Customers so they can distribute the reward
Ensure that your specific request is carried out and assigned to the correct campaign that you provided consent for
Identify and detect fraudulent behavior or Campaign Users that are violating our Terms of Service.
Sharing Information With Third Parties
Customers and Visitors of our Site
Vieworks may use third-party service providers to help us operate our business or administer activities on our behalf, such as sending out newsletters or collecting Website analytics. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Vieworks engages certain onward sub-processors that may process personal data submitted to Vieworks services. These sub-processors are listed below, and maybe updated by Vieworks from time to time:
Google Business Suite
Wix Web Services
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
In certain limited circumstances, we may also have to disclose your personal data to public authorities and other third parties, if the disclosure is in response to lawful requests made by such public authorities, including to conform with national security or law enforcement requirements. Your personal information may also be disclosed to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.
Vieworks may also share personal data with third parties to prevent, investigate or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law.
We use appropriate technical and organisational security measures to protect any personal information we process about visitors to our Website against unauthorised access, disclosure, alteration, and destruction. However, please note that no Internet transmission can ever be guaranteed 100% secure, and so we encourage you to take care when disclosing personal information online and to use readily available tools, such as Internet firewalls, secure e-mail and similar technologies to protect yourself online.
Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
Vieworks uses Stripe to process our credit card payments and no credit card details are stored on our servers. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.
In case of an unauthorised security intrusion that materially affects you or the people on your mailing list Vieworks will notify you as soon as possible and will within reasonable time report the action, we took in response.
EU and EEA residents
The servers where Vieworks stores all personal data are located in the US. If you are located in a country member of either the EU or the EEA, please be aware that any information provided to us, including personal information, will be transferred from your country of origin to the US. Except in the case of data transfers under the EU-US Privacy Shield and the Swiss-US Privacy Shield, we may ask for your express consent to provide such data to us or allow us to collect such data.
Data Processing Agreement
If you are our Customer and your company is either located in the European Economic Area (EEA) or Switzerland or your company, by using our services, is processing the data of anyone who is in the EEA or Switzerland, then you can request our GDPR compliant Data Processing Agreement by submitting a support ticket from the Support tab inside your account.
Data Retention Periods
Vieworks will not retain data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations. For Campaign data, Vieworks Customers have control of the purpose for collecting data, and the duration for which the Personal Data may be kept.
If a Customer or User account has been suspended for a Terms of Service violation, Vieworks will retain the information necessary to continue to enforce this suspension for up to 10 years.
Privacy Controls & Choices
Vieworks Website Communication: Our Customers, Site Visitors, and Users have a choice about how we use their personal data to get in touch with them and may choose to opt-out at any time by unsubscribing or changing their account settings.
Campaign Users Notifications: We provide an easy mechanism for opt-in out of any communication from campaigns inside the Post Entry Email. You can simply select Unsubscribe.
Your Rights: We provide all Customers, Visitors, and Users of our Site with the opportunity to request access, correction, restriction, deletion, data portability or oppose to any personal information that has previously been provided to us in connection with the use of our Website, as required by law. You can send us an email to privacy(@)vieworks.io. We may request specific information from you to confirm your identity.
Data Protection Officer
Vieworks has a Data Protection Officer who is responsible for matters relating to privacy and data protection. This Data Protection Officer can be reached at the following address:
Attention: Data Protection Officer - Registered Office: 1 Clifton Road, Finchley, London, N3 2AS
Compliance With the Children's Online Privacy Protection Act
Because the nature of our Site and Services does not appeal to children under the age of 13, Vieworks does not knowingly acquire or receive personal data from children under 13. We do not intentionally process any information, including Personal Data, from children or other individuals who are not legally able to use our Site and Services. If we later learn that any user of our Service is under the age of 13 and that we have obtained his/her Personal Data, we will promptly delete it from our database and will take further steps to restrict that individual from future access to our Services, unless we are legally obligated to retain such data.
In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if Vieworks or substantially all of its assets were to be acquired, or in the unlikely event that Vieworks goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Vieworks or its assets may continue to use your Personal Information as set forth in this policy.
Your Acceptance Of These Terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on May 14th, 2019